Quality Inn & Suites Augusta I-20

I love the carpet in the room the whole set up was nice

The staff was nice, the room was pretty clean, ac worked great and over all beds were comfortable.

Most of my interactions were with Courtney, the evening desk attendant, and Bobby the manager. Part of my visit was thelp an elderly settle his affairs before moving to Chicago. Courtney was very helpful in loaning me office supplied that I didn't have like a stapler and scissors. Bobbie and Courtney were very professional in helping me realize that the backpack and iPad that I thought were stolen from the room was at my cousin's house. Courtney accurately communicated my concern to Bobbie. Bobbie reviewed the key logs and video and reported that the video showed me checking that my door was locked and walking away with a backpack.

The staff was very nice and the beds were comfortable. Those are to be expected I suppose but the team there seemed to really care.

Our room was clean and pleasant and the bed was very comfortable. Nothing remarkable about breakfast, but it was fine and plentiful.